Frequently Asked Questions For SmudgeGuard®

How does SmudgeGuard® work?

SmudgeGuard® works the same way a smock or apron would. It is worn as a shield to protect the side of your hand and pinky from unwanted smudges. As an added benefit, SmudgeGuard® also eliminates the friction between your hand and the surface of your work so that your hand glides easily over paper and tablets.

Can the SmudgeGuard® glove be worn on either the right hand or the left hand?

Yes, the SmudgeGuard® glove can be worn on either the right hand or the left hand. :)

What does SmudgeGuard® feel like?

SmudgeGuard® is made of 87% Nylon and 13% Spandex. The fabric is similar to swimwear and cycle wear — soft, smooth and sleek. Nylon and Spandex is used because it is tablet friendly (it WON'T scratch your tablets), it is durable, fits snug to your hand and glides over paper or tablets easily when writing or drawing fast.

How does SmudgeGuard® help prevent smudging on the paper?

Sometimes, when a person writes, their hand will start to perspire. This makes the ink or graphite adhere to the moist skin causing smudges to appear. Then, the perspiration from ones hand (with the smudges) will begin to re-smudge the paper. The sweat will also slow down your writing or drawing because sweaty hands tend to stick to paper. By wearing SmudgeGuard®, it keeps the sweaty hand away from ink or graphite and it will allow your hand to glide over the paper more easily. The outer fabric remains dry making it less likely to re-smudge the paper.

Also, for artists who ink...when the hand sweats, it not only smears the pencils, but the perspiration will also resist the inks. The sweat or oils will reduce the amount of ink absorbed into the paper and may even cause the ink to smear when the pencils are being erased. So the SmudgeGuard® glove will keep the sweaty hand away from the graphite and paper.

How does SmudgeGuard® help Wacom users?

Wacom users can use SmudgeGuard® as an accessory to eliminate hand friction. The problem begins when the hand starts to sweat. Then, the sweaty hand starts to stick to the tablet making it difficult to move across the surface. By wearing this partial glove, the hand will glide more easily. There will be no more sticking or rubbing against the tablet. No more friction! Drawing will be more accurate, enjoyable and efficient.

In addition, it keeps the surface of your expensive tablets cleaner! You won't smudge the tablet screen with sweaty, greasy or oily hands anymore.

If I do both pencil artwork AND use a Wacom tablet, should I get 2 gloves for each method of drawing? Would I be getting graphite all over my pen/tablet if I use one glove for both methods?

Yes, if you have more than one method of drawing, we would suggest getting a separate glove for each. It would be a good precaution.

Should SmudgeGuard® be worn snug?

SmudgeGuard® should feel snug and comfortable. But it should not feel tight nor restrictive. If you experience any discomfort, discontinue use immediately. Let us know your concerns and you can exchange it for a bigger size or get a complete refund of the purchase price within 30 days of your order date.

How is the quality?

SmudgeGuard® is a high quality item that is sewn with the utmost care and precision. Surprisingly, it is more difficult to sew for smaller items than for larger items because it takes more time and attention to sew around the finer details. Please take a look at the Sky Blue SmudgeGuards in our picture gallery page. There, you can easily see the quality stitching (with good tight seams).

Is the Sky Blue SmudgeGuard® (shown in the picture gallery) available for purchase?

No, the Sky Blue color is ONLY shown as examples in the picture gallery so that you can easily see the quality stitching and to see how it's sewn. So please kindly note that the Sky Blue SmudgeGuard® will not be available for purchase.

I noticed that the size guide says to place your right hand palm down on the ruler with the index finger against zero inches. But if I am left-handed, shouldn't I measure my left hand?

Yes, you may choose to measure your left hand as well. Most of the time, the left and right hand measure almost the same so we just chose to measure the "right hand" because it's easier to place the right index finger against zero inches of the ruler. But you may choose either your left or right hand to measure.

If I get the wrong size, would it be easy to exchange?

Yes! Just call or email us and we'll take care of it immediately! Please note that your satisfaction is VERY important to us. We will do our very best to serve your needs and to make your experience with us the best.

Do you deliver to APO addresses?

Yes! We certainly DO deliver to APO addresses! =)

Can I order by telephone?

At this time, we can only process your order via mail order or via PayPal.

Can SmudgeGuard® be used to eliminate charcoal smudges from my paper drawings?

SmudgeGuard® was not designed to eliminate charcoal smudges on your paper drawings. The SG can only eliminate pen ink and graphite from #2 pencils (off of the hand). So please continue to use caution when drawing on paper with charcoal.

Is SmudgeGuard® available at any other online store, school bookstore, or a retail store?

Yes! SmudgeGuard® is also available at the following online stores/school bookstore:

1. Ebay - search using the key words "Wacom Cintiq" at www.ebay.com

2. Wacom Australia at www.buywacom.com.au

3. Quietfire Designs in Canada at www.quietfiredesign.com

4. College for Creative Studies - School Bookstore of Detroit, MI

5. CoolGraphicStuff.com in New York, NY at www.CoolGraphicStuff.com

6. tablet4u.co.uk in The Netherlands at www.tablet4u.co.uk

7. The CGSociety Store in Australia at http://store.cgsociety.org

8. Wacom Europe at http://eu.shop.wacom.eu/shopware.php

9. Cockermouth Art & Craft in the United Kingdom at http://www.cockermouthartandcraft.co.uk

10. BuyOne.no in Norway at http://www.buyone.no

11. Puremac - Kay Kaestner in Germany at http://www.puremac.de

As for a retail store, SmudgeGuard® is only available at Cockermouth Art & Craft in the UK. If you would like to see your local retailer carry SmudgeGuards®, please request it! With your kind help, the retailers might just consider stocking SmudgeGuard®! Thanks! =)

I love the SmudgeGuard® and I'd be happy to help you promote it. How may I help?

I'm truly touched by all the generous and kind offers of help! Thank you so much for asking! =) I'm not too sure of how to promote, but here's a list below, of what some of my customers have done in the past to help...

1. Add the SmudgeGuard® link or banner to your website, blog or personal site.
2. Create a YouTube - "How to" video wearing the SG.
3. Suggest or talk about SG in forums or groups that you belong to.
4. Create more awareness about SmudgeGuard® by spreading the word to all your friends, family, teachers and colleagues.
5. Suggest it to your School Bookstore! Actually, one customer of mine, showed the SG glove to their school bookstore manager and within minutes, decided it would be a helpful addition to their art students. So maybe, if you show it to your own school store, they would consider ordering SG's too! =D

Thanks so much for all your great support! I REALLY appreciate it! Sincerely, Jeannie Lit

If I have a YouTube video (wearing the SmudgeGuard®), would you like to see it?

OF COURSE! We would love to see ALL of our cool customer's YouTube videos! NO DOUBT! =)

So if you have a YouTube video showcasing your beautiful artwork along with the SmudgeGuard®, please let us know and we might even showcase your video here on our site too!

Also, if you have pictures of yourselves wearing the SmudgeGuard®, drawing on your paper or tablets, we would love to see pictures of that too! If you're not shy, we could even post it up onto our site as well! So just send it on over by email! =)

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