FAQ's
Product Information
How does SmudgeGuard® work?
SmudgeGuard® acts as a protective barrier for the side of your hand and pinky finger, preventing unwanted smudging while you work. It also reduces friction between your hand and your drawing surface, allowing your hand to glide smoothly across paper or tablets.
What's the difference between the SG1 (1-finger glove) and SG2 (2-finger glove)?
The SG1 covers the pinky finger only, while the SG2 covers both the pinky and ring fingers. The right choice depends on how you draw. If you rest only your pinky on the surface, the SG1 is sufficient. If both your ring finger and pinky make contact, the SG2 offers better coverage and a smoother glide.
What is SmudgeGuard® made of?
SmudgeGuard® is made from a quality nylon-and-spandex blend, similar to the fabric used in swimwear and activewear. The material is soft, snug-fitting, tablet-safe (scratch-free), and designed for smooth, friction-free movement.
Each SmudgeGuard® glove is machine-sewn and individually inspected before shipping to ensure consistent quality and comfort.
Can it be worn on either hand?
Yes. SmudgeGuard® is designed to be worn on either the left or right hand.
How does it help Wacom tablet users?
SmudgeGuard® eliminates the hand friction and sticking that can occur when your hand sweats against a tablet surface. It keeps your hand gliding freely, improves drawing accuracy, and helps keep your tablet screen clean from oils and moisture.
Will SmudgeGuard® provide palm rejection?
No. SmudgeGuard® does not offer palm rejection functionality. It will not prevent unintentional inputs from your hand on a tablet.
Should I use separate gloves for traditional and digital drawing?
Yes. If you work with both a pencil and a digital tablet, we recommend using a separate glove for each to prevent graphite from transferring onto your tablet or stylus.
Will it prevent graphite, ink, or charcoal smudges on paper?
No. SmudgeGuard® is designed to reduce hand friction and protect against smudging from your hand, but it does not prevent graphite, ink, or charcoal from smudging on art paper. Please continue to use the usual precautions when working on paper.
Fit & Sizing
How should SmudgeGuard® fit?
SmudgeGuard® is designed to fit snugly and comfortably. It should feel secure on your hand without feeling tight or restrictive.
Should I measure my left hand if I'm left-handed?
You can measure either hand. Most people's hands are nearly identical in size. The sizing guide defaults to the right hand for convenience, but measuring your dominant hand is perfectly fine.
What if I order the wrong size?
No problem. If the fit isn't right, please contact us within 30 days of purchase. We'll be happy to arrange an exchange. Items must be returned unused and in their original packaging.
Ordering
Will I receive an order confirmation?
Yes, you'll receive a confirmation email after your order is successfully placed. Please make sure your email address is correct so we can reach you if needed.
Can I cancel or change my order?
If you need to cancel or make a change to your order, please contact us as soon as possible. Orders can be canceled or changed before they are shipped. Once an order has been shipped, it cannot be canceled and will need to follow our return policy.
Shipping
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping options and availability will be shown at checkout.
Do you provide tracking?
To help keep shipping costs low, orders of 1 or 2 SmudgeGuard® gloves are shipped without tracking.
Shipping and Handling Rates:
U.S.A. orders: $4.50 shipping and handling for 1 or 2 gloves (no tracking). Orders of 3 or more gloves are still $4.50 shipping and handling and include tracking.
International orders: $6.50 shipping and handling for 1 or 2 gloves (no tracking). Orders of 3 or more gloves are shipped via USPS Priority Mail with tracking.
Delivery times:
For U.S.A. customers (including Alaska, Hawaii, and Puerto Rico):
Orders are typically processed within 1 to 2 business days.
Delivery usually takes approximately 7 to 10 business days after processing (Monday through Friday, excluding weekends and holidays).
For international customers:
Orders are typically processed within 1 to 2 business days.
Delivery usually takes approximately 7 to 20 business days after processing (Monday through Friday, excluding weekends and holidays). Delivery times may vary depending on the destination country and customs processing.
Please also note:
Shipping and handling charges do not include duties, taxes, customs fees, or any customs brokerage charges. Customers outside of the United States are responsible for any additional fees charged by their country upon delivery.
Returns & Exchanges
What is your return policy?
If you're not completely satisfied with your SmudgeGuard® purchase, please contact us within 30 days of purchase. We offer exchanges or refunds for the item purchase price, excluding original shipping and handling charges. Items must be returned unused and in their original packaging.
For exchanges, customers are responsible for return shipping costs. Once we receive the original glove, we will ship the replacement size with no additional shipping and handling charge.
Care
How do I care for my SmudgeGuard® glove?
To keep your SmudgeGuard® glove in the best condition, hand wash with mild soap and cold water. Rinse thoroughly and air dry. Do not bleach or iron.
Special care instructions:
- Do not place your glove in the dryer, as heat may cause shrinkage.
- Avoid contact with Velcro. It can snag the nylon/spandex fabric and create fuzzing or a worn appearance when removed.